Sage X3 2024 R2 leaves extended support around November 2026. Sage does not publish the date — it publishes a label.
Which is why the first deliverable on any engagement here is a support-floor statement per environment, not a plan.
Who it binds
- Any estate on Sage X3 V12.0.36 or below.
- V12.0.35 (2024 R1) is already confirmed out of support.
What it actually demands
- Sage's stated lifecycle is six months Current, twelve months Standard, six months Extended — twenty-four months total, with releases in or around May and November.
- 2024 R2 (12.0.36) released 27 November 2024 and sits in Extended, which puts end of support around November 2026 on the stated model.
- Sage Copilot requires 2025 R2 (12.0.38) as a floor, plus X3 Services updated to the latest release, because it depends on the GraphQL APIs. Estates at 12.0.37 or below cannot run it at all.
The derived date is inference from a published model, not a Sage calendar commitment — which cuts both ways. Planning to it is prudent; quoting it to a board as a hard date is not. Establish your own floor and cite the label, not the derivation.
What it means for the estate
Sage's next-generation X3 is a Sage-delivered managed cloud service, announced November 2025, in which partners no longer control hosting or version timing. Early availability is UK, US and Germany, with France, Canada and South Africa next. That changes who decides when you upgrade, and it is worth knowing before you plan a three-year estate strategy.
Component-level patching is a separate and more urgent obligation. CVE-2025-14847 (MongoDB, 'MongoBleed') is in the CISA Known Exploited Vulnerabilities catalog with a public proof of concept since December 2025. Sage issued X3-specific hotfixes — MongoDB 4.4.30.3, 7.0.28.2 and 8.0.17.4 — with a zlib-compression workaround as an interim. An unpatched estate has an unauthenticated, network-reachable exposure today.
Caveat
This is the one date on the wall marked as derived. Everything else is legislated or published.
Primary sources
Run the exposure check — three minutes, free, and it will tell you which of the other 11 dates catch you as well and in what order they have to be done. Sequencing is most of the cost on these programmes.